Testimonials from Clients

Here are just some of the example of the feedback we have had from iTandCoffee clients.

Testimonials from 2021

A mass of smiles, backed up with first class technology (16/12/21)

Frank S says: Lynette has the ability of almost making a computer problem a pleasure. Lynette listens, discusses the resolution and then gets on with solving the problem. This is done with a mass of smiles, backed up with first class technology. Thank you again for your expertise and most pleasant company in my hour of need.

So grateful you are helping me (7/11/22)

Helen S says: I have thanked you several times but again it gave me a focus, so thanks. Forcing myself to read the newsletters (as so full of up to date info), so grateful you are helping me with my least favoured topic, technology.

I am in awe of what you continue to produce (28/10/22)

Peter L says: Just wanted to say I am in awe of what you continue to produce. I think what was most reinforced to me from today’s video is not to put off doing backups to external hard-drives. During the lockdowns and the fact that I was so seldom leaving home I did put it off sometimes thinking nothing could go wrong or be stolen, (or the roof could fall in during an earthquake and destroy my computer!) etc etc. I am now returning to the straight and narrow!

Comments about Video of the Day service during lockdown (October 2021)

Unknown says: I have found the continuing offer of video of the day and regular offerings extremely helpful. Even though we are coming out of lockdown many people are still somewhat reluctant to return to face-to-face and I think the availability of online offerings is essential to provide a service to the range of people who will continue to benefit from this.

Sandra says: I enjoyed being able to go and view the videos anytime and repeat them.

Judy Y says: I have looked at 7 or 8 so far and have found all to be really interesting, helpful and reinforce how little I know! Quite a while ago I did a class with Lynette on creating a photo book which was absolutely fabulous.

Extremely helpful (4/10/22)

Caroline M says: I am starting up a Private Business and really needed IT support to get started. Lynette was extremely helpful in navigating how to set up accounts and explaining domains. There are many pitfalls out there in the cyber world and a competent guide is a necessity. I highly recommend ITandCoffee for your Internet needs.

You enliven my often befuddled postings into lively and thoughtful words (16/9/22)

Jane S says: Thank you for your help with developing my Facebook and Instagram weekly posts. I look forward to Wednesday mornings for our 15 minute Zoom sessions when you enliven my often befuddled postings into lively and thoughtful words. Your help with Canva and choosing and editing my photos, you can always manage to find them despite my disorganised files. As a result I have an ever-increasing number of followers and orders for The Girl and The Olive are beginning to flow.

Positive, professional and easy to understand (20/8/22)

Deidre D says: I can't recommend iTandCoffee enough :-) I had huge problems with my iMac and Lynette very patiently guided me through the situation. It's the first time I've come across someone who could actually support me with my IT challenges in a positive, professional and easy to understand way. I'm so grateful for your service and can't wait to actually come and do a face-to-face course :-)

Excellent problem solving skills (18/8/21)

Teri A says: Lynette, you are a life saver. Your calm, professional and friendly attitude always assists with troubleshooting what I feel are insurmountable problems. It’s comforting to know that your expertise is only a click away. Thank you so much for your relaxed patient attitude.

Informative videos (16/8/21)

Gary F says: We wanted to say how we have enjoyed your informative videos enabling us to get far more value from our phone. Especially in these lockdown times we look forward to each day's learning.

I no longer feel inadequate (12/5/20)

Jane S says: One of the advantages of the Corona Lockdown has enabled me to confront my inadequate computer skills by doing an online course with Lynette Coulston at iTandCoffee Melbourne. In 2012 Lynette helped me with some basic computer skills. I no longer feel inadequate. Lynette is a wonderful IT trainer, she is friendly, intelligent and very patient unlike some of my family members.

Testimonials from 2020

Can always count on very sound advice (11/12/20)

Martin S says: Always tremendous to work with someone who is near the peak of their industry and who has an innate sense for the field/profession they’re in. Can always count on very sound advice in those circumstances.

Helped me out of a tricky spot (2/11/20)

Sue O says: Excellent prompt service - helped me out of a tricky spot! Thank you, much appreciated.